We're here to help

Common questions
How do I book a property?
Browse our property listings, pick the dates that work for you, and book directly through our site. You'll get a confirmation email right away with all the details you need for your stay.
What's the cancellation policy?
Each property has its own cancellation policy, which you can find on the listing page before you book. Most of our homes offer flexible cancellation up to a certain number of days before check-in. If you need help, just reach out to our team.
How do I contact my host?
Once your booking is confirmed, you'll receive your host's contact details in your confirmation email. You can also reach them through your guest dashboard at any time.
Is there 24/7 support?
Yes! Our concierge team is available around the clock. Whether it's a late-night check-in question or something unexpected during your stay, we're always just a message away.
How do I list my property with Maxwells Paradise?
We'd love to hear from you. Use the contact form below and select "Hosting inquiry" as your reason for reaching out. Our team will walk you through the process and answer any questions about joining our hand-curated portfolio.
